Academy Programs

CONSULTATION AUTHORITY

Redken Academic Session

THE ART OF CONSULTATION

Are you maximizing the potential with every client who visits your salon, offering all your clients’ treatments at the back bar and prescribing retail products for their at-home hair care regime?
If the answer is NO or sometimes, then this 1-day program will provide you with the tools to deliver a great holistic experience for your client. You will gain steps for a best practice in consultation as well as the knowledge to help you establish strong relationships, strengthen and grow your business and become an expert at uncovering your client’s wants and needs. Walk away with the confidence to increase retail sales, chemical services and back bar treatments.
LEARNING OUTCOME
• Walk away with the tools to ensure each client is getting a thorough consultation every time.
• Gain the skills and confidence to help up-sell retail, back bar treatments and other services which will increase your in-salon sales
STRUCTURE OF THE CLASS:
90% Theory
10% Hands on
WHAT YOU WILL RECEIVE:

A PDF of the key learnings will be provided at your request after the program

WHAT TO BRING:

A list of equipment required for this workshop will be sent to you prior to the workshop